Data protection

Privacy Policy of bbb999 — Your Data, Protected

At bbb999, privacy isn't a formality — it's a genuine commitment. This page explains, in plain language, what data we collect, why we collect it, how we use it, and what your rights are as a data subject. Take your time reading it: you deserve to know exactly how your information is handled.

Last updated: January 2026 Brazilian Portuguese Version
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Bbb999 uses 256-bit SSL encryption and never sells your data to third parties. Your privacy is non-negotiable here.

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What this policy covers

Data We Collect

What information bbb999 collects at registration, during platform use, and in financial transactions — and why each piece of data is needed.

How We Use Your Data

The purpose of each type of data collected: identity verification, payment processing via Pix, account security, and communications.

Data Sharing

Who your data may be shared with — payment providers, legal authorities — and what bbb999 will never do with your information.

Cookies and Tracking

How bbb999 uses cookies to improve the gaming experience, which ones are essential, and how you can manage your tracking preferences.

Your Rights (LGPD)

Your rights as a data subject under the General Data Protection Law (LGPD): access, rectification, deletion, portability, and withdrawal of consent.

Security and Retention

The technical and organizational measures bbb999 uses to protect your data, and how long each type of information is retained in our systems.

1. Introduction

bbb999 respects your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal data when you use our services. By creating an account or accessing the platform, you agree to the practices described here.

The bbb999 (accessible at bbb999.my) is an online casino and Sports Betting platform dedicated to the Brazilian market. As part of the platform's operation, we process personal data from registered players in compliance with the General Data Protection Law (Lei nº 13.709/2018 — LGPD) and other applicable regulations.

This Privacy Policy applies to all users of the bbb999 platform and to anyone who interacts with our services, whether through the website, mobile, or any other official channel. It should be read together with the Terms and Conditions of bbb999, which complement the platform's terms of use.

Clarity is a core value for bbb999. That is why we have written this policy in plain language — without unnecessary legal jargon — so you understand exactly what happens with your data. If you have a question you cannot find answered here, support is available 24 hours a day via chat or at suporte@bbb999.my.

2. Data We Collect

The bbb999 collects only the data strictly necessary to provide its services in a secure, lawful, and functional manner. Collection takes place at three key points: during registration, while using the platform, and during financial transactions.

Data provided directly by you:

  • Full name, date of birth, CPF, and email address — collected at registration.
  • Full residential address and mobile number — collected during account verification.
  • Identity documents (RG, CNH, or passport) and proof of address — required before your first withdrawal or during security verification processes.
  • Financial information: Pix key, tokenized credit/debit card data, PicPay account details, Mercado Pago account details, or TED transfer information. bbb999 does not store full card details — only encrypted tokens generated by payment processors.

Data collected automatically during use:

  • IP address, device type (mobile, desktop, tablet), operating system, and browser.
  • In-platform browsing history: pages visited, games opened, session duration.
  • Betting history, deposits, withdrawals, and bonus usage.
  • Approximate geolocation data (derived from IP address, not mobile GPS).
  • Cookies and similar technologies — detailed in section 6 of this policy.

The bbb999 does not collect biometric data, health information, data from users under 18, or any category of sensitive data beyond what is strictly necessary for identity verification and compliance with legal obligations. GPS location data from mobile devices is never collected without explicit consent.

3. How We Use Your Data

Each piece of data collected by bbb999 has a specific, justified purpose. The table below summarizes the main uses:

Purpose Data used
Player account creation and management Name, email, CPF, date of birth, password
Identity verification (KYC) Government-issued ID, CPF, proof of address
Processing deposits and withdrawals via Pix, boleto, card, PicPay, Mercado Pago, or TED Financial data, Pix key, card tokens
Fraud prevention and anti-money laundering IP address, device, transaction history, approximate location
Experience personalization and game recommendations Gaming history, favorite games, session duration
Sending communications about bonuses, promotions, and updates Email, mobile (only with consent)
Player support Account history, transactions, support conversations
Responsible gambling — at-risk pattern monitoring Betting frequency and amounts, session duration, deposit patterns
Compliance with legal and regulatory obligations CPF, transaction data, identity documents

The bbb999 does not use your data for purposes other than those listed above without prior notice and, where required by the LGPD, your consent. If the processing purposes need to change significantly, you will be notified and may choose not to agree to the new uses.

4. Legal Basis for Processing

The LGPD requires that every personal data processing operation have a justifiable legal basis. The bbb999 processes your data based on the following legal grounds set out in Article 7 of Law No. 13,709/2018:

  • Contract performance: processing is necessary to provide the services you signed up for when creating an account — processing Pix deposits, crediting bonuses, recording bets, and processing withdrawals.
  • Compliance with a legal obligation: bbb999 is legally required to verify identities, maintain transaction records, and report suspicious activity to competent authorities — which necessarily involves the processing of personal and financial data.
  • Legitimate interest: for purposes such as fraud prevention, platform security, responsible gambling monitoring, and product improvements — situations where processing is necessary and does not require explicit consent, provided it does not harm your rights.
  • Consent: for marketing communications, sending promotions by email or SMS, and the use of non-essential cookies. You can withdraw this consent at any time in your account settings or by contacting support.
5. Data Sharing

bbb999 never sells, rents, or trades your personal data for advertising purposes or to third-party companies unrelated to the operation of the platform.

Player data from bbb999 may be shared only in the following circumstances:

  • Payment providers: Pix processors, card operators, PicPay, Mercado Pago, and banks such as Nubank, Itaú, Bradesco, and Banco do Brasil receive the minimum data necessary to process transactions — name, CPF, and transaction details. These providers are contractually required to handle the data securely and solely for payment processing purposes.
  • Game providers: companies such as Evolution Gaming, Pragmatic Play, PG Soft, and Playtech may receive anonymized session identifiers to enable gameplay. No personally identifiable data is shared with game providers beyond what is necessary for session authentication.
  • Legal and regulatory authorities: when required by law, court order, or request from a competent authority (such as the Receita Federal, COAF, or Polícia Federal), bbb999 provides the requested data. In such cases, bbb999 cannot refuse to share the data, but limits the scope to the minimum required.
  • Technical service providers: companies providing IT infrastructure, cybersecurity, anti-fraud analysis, and customer support have limited access to the data required for their functions, under a confidentiality agreement and with security obligations equivalent to those of bbb999.

Any new partner requiring access to user data is assessed for its security and privacy practices before the contract is finalized. The bbb999 maintains records of all data-sharing agreements as required by the LGPD.

6. Cookies and Tracking Technologies

The bbb999 uses cookies and similar technologies to ensure the platform runs correctly, enhance the gaming experience, and — with your consent — personalize content and analyze performance.

Types of cookies used:

  • Essential cookies: required for the basic operation of the platform — session authentication, security, and language preferences. They cannot be disabled without compromising access to bbb999.
  • Performance cookies: collect anonymous data on how players use the platform — most visited pages, load times, technical errors. They help improve the experience without identifying individual users.
  • Functionality cookies: remember your interface preferences — such as the live table display mode or your favorite games — so you do not have to reconfigure them every time you log in.
  • Analytics and personalization cookies: with your consent, we use behavioral data from the platform to recommend relevant games and personalize promotions. You can disable these cookies in your account settings without losing access to the platform.

You can manage your cookie preferences at any time through your browser settings or the preferences panel available in your account on bbb999. Disabling essential cookies may prevent some platform features from working correctly.

Bbb999 does not use social media tracking pixels or share gameplay behavior data with third-party advertising platforms. Your activity within the platform is not used for ad targeting outside of bbb999.

7. Data Security

The bbb999 implements strict technical and organizational measures to protect your data against unauthorized access, loss, alteration, or improper disclosure.

  • 256-bit SSL encryption across all communications between your device and bbb999 servers — including login, transactions, and profile data.
  • Secure password storage: user passwords are never stored in plain text — they are processed using secure hashing algorithms (bcrypt) with a unique salt per user.
  • Financial data tokenization: credit and debit card data is never stored directly on bbb999 — it is replaced by tokens generated by certified payment processors.
  • Internal access control: only employees with a justified operational need have access to users' personal data, with an audit log maintained for all access.
  • Continuous monitoring: automated systems monitor suspicious activity in real time, including unusual login attempts, irregular transfers, and access from high-risk IPs.
  • Regular security testing: bbb999 conducts periodic penetration tests to identify and fix vulnerabilities before they can be exploited.

In the event of a security incident that may affect your data, the bbb999 commits to notifying affected users and the National Data Protection Authority (ANPD) within the timeframes established by the LGPD — within 72 hours for high-risk incidents.

8. Data Retention

The bbb999 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by legal obligations.

Data type Retention period Legal basis
Registration data (name, CPF, email) While the account is active + 5 years after closure Legal obligation and fraud prevention
Financial transaction history 5 years after the transaction Tax and anti-money laundering legislation
Identity verification documents 5 years after account closure KYC/AML compliance
Betting and gaming history 3 years after last activity Dispute resolution and responsible gambling
Access and security logs 12 months Security and incident investigation
Non-essential cookie data Up to 13 months or until consent is withdrawn Personalization and usage analytics

Once the applicable retention period expires, data is permanently deleted or irreversibly anonymized. Anonymized data may be kept for statistical purposes without a time limit, as it no longer allows the identification of individuals.

9. Your Rights as a Data Subject (LGPD)

The LGPD grants you, as the data subject whose data is processed by bbb999, a set of rights that can be exercised at any time. See each right and how to exercise it below:

Right of Access

You can request a copy of all personal data bbb999 holds about you, including the processing purpose for each piece of data.

Right to Rectification

If any information is incorrect or outdated — such as your name, address, or phone number — you can update it directly in your account settings or by contacting support.

Right to Erasure

You can request the deletion of your personal data. Data subject to legal retention obligations (such as transaction records) cannot be deleted before the minimum period required by law.

Right to Data Portability

You can request your data in a structured, machine-readable format to transfer it to another service, as provided for under the LGPD.

Consent Withdrawal

For consent-based processing — such as promotional emails or non-essential cookies — you may withdraw your consent at any time without any impact on your account access.

Right to Information

You have the right to know which public or private entities have received your data at any point, according to the records maintained by bbb999.

To exercise any of these rights, please contact bbb999 by email at privacidade@bbb999.my or via live chat available 24/7. The bbb999 responds to rights requests within 15 business days. For complex requests or those involving a large volume of data, the deadline may be extended with prior notice to the data subject.

10. Minors

The services of bbb999 are intended exclusively for users aged 18 and over. bbb999 does not knowingly collect personal data from minors. If we determine that a user provided false information to create an account while under 18, the account will be closed immediately and all associated data will be deleted as permitted by applicable law.

If you are the guardian of a minor and believe they have created an account on bbb999, please contact support immediately at suporte@bbb999.my or via live chat. We will take the necessary steps as a matter of priority.

The bbb999 uses age verification processes during registration and the KYC stage to minimize the risk of access by minors. However, the platform cannot guarantee 100% effectiveness without the cooperation of guardians. Parents and guardians should use parental control tools on devices shared with minors.

11. International Data Transfers

To operate the platform, the bbb999 may use infrastructure providers and technical services with servers located outside Brazil. In such cases, internationally transferred data is protected by:

  • Contractual data protection clauses requiring international partners to meet standards equivalent to the LGPD.
  • Prior assessment of recipient countries to verify they offer an adequate level of privacy protection, in accordance with ANPD criteria.
  • Data Processing Agreements (DPA) formalized with all service providers that access Brazilian users' data.

The bbb999 prioritizes providers that operate in compliance with recognized international security and privacy standards (such as ISO 27001 and SOC 2). Payment data processed via Pix, boleto bancário, and Brazilian cards remains in Brazil, within the national financial system regulated by the Banco Central.

12. Changes to This Policy

The bbb999 may update this Privacy Policy periodically to reflect changes in data processing practices, legal requirements, or platform features. The date of the last update is always shown at the top of this document and in the notification email sent to users.

Whenever relevant changes occur — especially changes that affect user rights or introduce new processing purposes — the bbb999 will notify registered players by email at least 15 days before the new version takes effect.

Continued use of the platform after the changes take effect constitutes acceptance of the revised policy. If you do not agree with the changes, you may close your account and request data deletion as described in section 9. The version of this policy currently published on this page is always the one in force.

13. Contact, DPO & Privacy Channel

The bbb999 has appointed a Data Protection Officer (DPO) responsible for overseeing privacy practices and serving as the point of contact for data subject requests and for the Autoridade Nacional de Proteção de Dados (ANPD).

To exercise your rights, clarify questions about this policy, or report any privacy or data protection concern, please use the channels below:

  • Privacy channel (DPO): privacidade@bbb999.my — responses within 15 business days.
  • General support: support@bbb999.my or 24/7 live chat on the platform.

When reaching out about privacy matters, please include the following in your email subject line: "LGPD Request — [request type]" (for example: "LGPD Request — Data Access" or "LGPD Request — Data Deletion"). This helps route your message to the right team and reduces response time.

If you are not satisfied with the response from bbb999 to a rights request, you may file a complaint directly with the National Data Protection Authority (ANPD), the Brazilian government body responsible for overseeing LGPD compliance.

Privacy Questions at bbb999

The most common questions about how bbb999 handles your data.

No. bbb999 does not sell, rent, or trade your personal data to third parties for advertising or commercial purposes. Data is shared only with operational partners required to deliver our services — such as Pix processors, payment platforms, and game providers — and always under contract with confidentiality obligations. Under no circumstances are your gaming or personal data used for ad targeting outside of bbb999.

You can opt out of marketing communications at any time in one of two ways: by clicking the "Unsubscribe" link in the footer of any email from bbb999, or by updating your notification preferences in your account settings. Opt-outs are processed within 48 hours. Please note that essential transactional communications — such as deposit and withdrawal confirmations and security alerts — will continue to be sent regardless of your marketing preference, as they are required to keep your account secure.

Yes. bbb999 uses 256-bit SSL encryption on all Pix transactions. The Pix key linked to your account is stored in encrypted form and is never displayed in plain text outside of the withdrawal or deposit screens. Pix transfers go through real-time anti-fraud systems. bbb999 will never ask for your Pix key via chat, email, or phone — if you receive such a request, do not respond and report it to support immediately, as it may be a phishing attempt.

Yes, you can request the deletion of your data by sending an email to privacidade@bbb999.my with the subject line "LGPD Request — Data Deletion". bbb999 will process the request within 15 business days. However, certain data must be retained for minimum periods established by law — such as financial transaction records (5 years) and KYC documents — and cannot be deleted before those periods expire. After the legal retention period, all data is permanently deleted or anonymized.

Yes, bbb999 monitors betting patterns — frequency, amounts, session duration, and sudden behavioral changes. This monitoring serves three main purposes: security (detecting fraudulent use or unauthorized access), anti-money laundering compliance (a legal obligation), and responsible gambling (identifying players who may be developing at-risk patterns). bbb999 does not use this data for external ad personalization or share it with third parties outside the cases described in section 5 of this policy.

After account closure, bbb999 retains the data necessary to meet legal obligations — primarily financial transaction records for 5 years, as required by anti-money laundering and tax legislation. Data that does not need to be retained by law is deleted or anonymized within 90 days of closure. You may request a detailed report of retained data by emailing privacidade@bbb999.my.
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Your data protected. Your experience guaranteed.

Bbb999 takes privacy seriously. Create your account with the confidence of knowing your data is in good hands — and enjoy a 100% bonus on your first deposit of R$ 30.00 or more via Pix.

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